Return Policy makes it possible for You to return a product if You receive a damaged or defective product or if the product is significantly different from what was purchased or when the package delivered is missing one or more products or accessories. Return Policy here should be read in conjunction with the any specific terms and conditions applicable to a product which can be found on product descriptions page for returning a product.

Conditions for Return

In order to return any product, You are required to comply with the below mentioned conditions, viz.:

The return has to be in compliance with the Return Policy associated with the product category.

Premium Business Solutions should be notified of the receipt of a damaged or defective product or if the product is significantly different from what was purchased, within period mentioned in the returns policy.

Products should be returned unused, in their original packaging along with the original price tags, labels, packing, barcodes, user manual, warranty card and invoices, accessories, freebies and original boxes defined as essentials. If any product is returned without the essentials, the product shall not be accepted for return and shall be sent back to You.

The return packages should be strongly and adequately packaged so that there is no damage of products.

The returned products are subject to verification and quality checks by the sellers selling on Premium Hardware in order to determine the legitimacy of the complaint or return.

Refunds are provided for cancellation / return of products, subject to the eligible cancellation/ return as per Return Policy or these terms and conditions, initiated in accordance with the Return or Cancellation Policy.

Refund is made for the full amount of the order or part order successfully cancelled that was paid by You for the delivery of the order.

For return requests, the refund of payment is made after the returned product has been received by the seller and has passed the quality checks. The entire product cost along with any taxes and shipping charges if any will be refunded to You.

Time Period for Refunds

Refunds are normally processed within 1-6 working days after the completion of quality checks of product returned.